FAQ - all you need to know

Yes! Professional paddles and balls are available for rent at the front desk for a small fee. You just need to bring your sport shoes and clothes.

We’re located in Alt-Mariendorf.

Adress:
Großbeerenstraße 2-10
Building 7, Hall 6 (new hall, black-and-white building, last parking lot)
12107 Berlin
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You can find us easily via Google Maps and once you’re
nearby simply follow the signs to our location.
Public transport: Metro Alt-Mariendorf.
There are parking spaces available directly in front of the center.

Open Plays are organized sessions where individual players can join games with others of similar skill levels. It’s a great way to meet new people, practice, and enjoy the game without having to organize your own group.

Duration: 1.5 hours
Equipment included
Available for Pickleball only (not for Padel)

Yes! We’ve recently opened our café, where you can enjoy a selection of coffee, snacks and drinks.

Yes, there are changing rooms and showers available for all players. Lockers are not available at the moment, but we’re working on it.

All age groups are warmly welcome at the PBC Center! We even offer training sessions for kids.

Yes, we offer gift vouchers. You can purchase them online through our shop, where you will receive a voucher code that you can easily share with the recipient. Please note that this option does not include a physical voucher. Alternatively, you are welcome to visit us on site to purchase a voucher in person. In that case, you’ll receive a nicely presented physical card with an envelope. To redeem a voucher, the easiest way is to give us a call and book your session by providing the voucher code. Please note that bookings made this way are binding. In case of a no-show without prior cancellation, the voucher will still be considered redeemed. Alternatively, if you prefer more flexibility (this option applies to padel players only), you can call us and have the voucher value added to your Playtomic wallet. You can then use the balance at your convenience when booking courts.

Yes, we offer a wide range of training sessions for both padel and pickleball. For padel, we have excellent coaches who run weekly training sessions for all levels, from beginners to advanced players. You can sign up for these sessions via Playtomic under “Academy/Clinics”. We also offer private training sessions. Simply get in touch with us and we’ll connect you with one of our coaches. For pickleball, our professional top european player Karolina offers both group and private training sessions every Monday and Tuesday.

Yes, we work with Urban Sports and Wellpass. For Pickleball, you can apply your Urban Sports or Wellpass code directly when booking — the discount will be applied automatically. When you arrive, you just need to check in with your QR code on site.
Please make sure to only use the Urban Sports or Wellpass option if you actually have an active account with them.

For Padel, bookings are made as usual through Playtomic. You don’t enter your Urban Sports or Wellpass details there — you pay the regular price when booking. Then, when you come to the club, you check in with your QR code and afterwards, a part of the booking price will be refunded to your Playtomic wallet, which you can use for your next booking. To get started as an Urban Sports or Wellpass member, you’ll need a Playtomic account. Please send us your account details (name, phone number, and email address), along with your Urban Sports ID or Wellpass ID, via email.We only need this information once at the beginning to set everything up for you.

Yes, we currently offer several membership options for both padel and pickleball.For padel, we offer a limited Early Access Membership. This gives you priority booking, allowing you to reserve courts 14 days in advance instead of the usual 10 days. Availability is limited, and you can sign up via Playtomic. For pickleball, we offer two Founding Memberships: the Community Membership and the Performance Membership. Each membership is limited to 25 spots. These memberships include benefits such as 25–50% discounts on court bookings and access to free open play sessions. For full details, please refer to the membership PDF.

Yes, we use structured leveling systems for both padel and pickleball and we also offer dedicated leveling sessions.
For Padel, the system is managed through Playtomic. When you create an account, you’ll answer a few questions and receive an initial level. You can then improve your level by playing matches and entering your results in the app.
If you’d like a more accurate assessment, you can join one of our leveling sessions. These are played in groups of four, where one of our coaches evaluates your performance and assigns you a level. You can book these sessions via Playtomic under “Academy/Clinics.”
For Pickleball, we’ve developed our own leveling system. You can join leveling sessions to get assessed by a coach or you can improve your level by playing competitive matches. During any open play or match, all four players can agree to record the game as a competitive match via Circle Square and submit the results.The more competitive matches you play, the more accurate your level becomes — often making additional leveling sessions unnecessary. Having a clear level is important at our venue, as our open plays are organized by skill level. This ensures balanced games where players compete against others of a similar level. Therefore, certain sessions require a minimum level to join. For more detailed information about our pickleball leveling system, you can download the PDF here. (Deutsch, English)